Please do not consider canceling a course unless there is no possibility that the specific course and group of users will ever take the course in the future.
Your learners will lose their pre-work progress if you cancel the course, so please seek surety on whether or not you plan to reschedule your ILT.
We strongly recommend that Instructors consider rescheduling their courses instead of canceling a course and instructions on rescheduling courses can be found on page 25 in your MHFA Connect User Guide.
If you decide that you would like to move forward with canceling your course, you may submit an email query to us via our Request Assistance Form or call our helpline at 1 (888)44-8980 so that our team of Instructor Support Reps can assist you with initiating this process.