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Frequently Asked Questions

What is the National Council Navigator? +
National Council Navigator is the new platform instructors and coordinators will use to create courses, enroll learners, access materials, and manage MHFA trainings in one place.
When will National Council Navigator be available? +
Navigator is being rolled out in phases, with onboarding happening in waves through 2026 and broader adoption expected later this year. If you’re interested in early access, you can join the waitlist through the early access sign-up link shared in Navigator communications to be considered for one of the initial onboarding groups.
How many courses should I teach before my anniversary date to maintain my certification? +
For single certification: Instructors must teach a minimum of three courses per anniversary to maintain certification. For dual certification: Instructors must teach a minimum of three courses per anniversary year with at least one course from each curriculum (adult and youth) annually to maintain certification.
Should I submit my course using the Connect portal or the SAC portal? +
Submit a Course was developed and launched in June of 2022 to account for these unique circumstances as an alternative, accessible way for MHFA facilitators to report course data for in-person MHFA courses that cannot otherwise be reported in Connect. The following chart outlines how the two platforms are intended to be used by Adult, Youth, and Teen MHFA facilitators. Connect can be used: By All Adult and Youth Instructors and Coordinators. When All Learners have reliable internet access and a valid email address. SAC can be used: To report couse data Fully in -person Adult MHFA and Youth MHFA courses for learners without Internet or email access who cannot use Connect. To report all recent or upcoming Teen MHFA courses. Participants under 18 may not take classes taught in Connect because privacy laws prohibit us from collecting minors' personal identifying information, such as email addresses. NOTE: All courses connected to the Florida Department of Education should be taught via Submit A Course. FLDOE MHFA Facilitators are not permitted to create or facilitate courses in Connect.